pgb88 Terms and Conditions

Definitions and Scope

The following terms used in this document have defined meanings, and these terms and conditions apply to all services on the pgb88 platform.

• "Platform" refers to the pgb88 website, mobile version, and all associated digital services.
• "User" or "Member" refers to any person who has opened or is attempting to open a registered account on pgb88.
• "Services" refers to online casino games, sports betting, live casino, and other entertainment activities provided by pgb88.
• "Bonus Funds" refers to promotional credits granted by pgb88, which become withdrawable after meeting specified conditions.
• "Cash Funds" refers to the user's own money deposited into their account.

These terms and conditions are written in English and shall be interpreted in accordance with the laws and prevailing practices of Bangladesh. By accessing the pgb88 platform, you acknowledge that you have read and fully understood these terms.

Eligibility and Registration

2.1 Age Requirement

You must be at least 21 (twenty-one) years of age to use pgb88's services. Registration and use of services by any minor is strictly prohibited.

2.2 Registration Terms

You must provide accurate and complete information when registering an account. Each individual may create only one account. Creating multiple accounts by the same person or household is prohibited.

• The name, address, and contact details provided during registration must be accurate.
• pgb88 may request documents (National ID card, passport, etc.) at any time for identity verification.
• pgb88 reserves the right to suspend or close an account if false information is provided.
• The user is fully responsible for keeping their account password confidential.

2.3 Geographic Restrictions

pgb88's services are available for specific regions only. Users from any country or region where the service is prohibited cannot register. pgb88 may change geographic restrictions at any time if deemed necessary.

Account Management

3.1 Account Security

The user is fully responsible for keeping their account login details confidential and secure. In the event of unauthorized access, pgb88 must be notified immediately via the support email.

3.2 Updating Account Information

If any personal details change (such as email, mobile number, or address), the user must promptly inform the pgb88 support team. pgb88 will not be held responsible for any issues arising from outdated information.

3.3 Identity Verification (KYC)

pgb88 may verify a user's identity before a withdrawal or at any time. The following documents may be required for this process:

• A clear photo of the National ID card (NID) or passport.
• A recent utility bill or bank statement as proof of address.
• Documents proving ownership of the payment method (where applicable).

pgb88 may place withdrawal requests on hold until the verification process is complete.

Deposits and Withdrawals

4.1 Deposit Rules

Funds can be deposited on pgb88 using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Deposited funds must come from the user's own account only.
• Depositing using a third-party account or card is prohibited.
• After a successful deposit, funds are generally added to the account instantly.
• If a deposit fails, contact support via 24/7 live chat.

4.2 Withdrawal Rules

Account identity verification must be completed before making a withdrawal.

• Withdrawals can only be made using the same method that was used for the deposit (where applicable).
• Withdrawal requests will be processed after verification by pgb88.
• pgb88 may place a withdrawal on hold in the case of unusual or suspicious transactions.
• Specific wagering requirements must be met before withdrawing from bonus funds.

4.3 Transaction Currency

All transactions on pgb88 are conducted in Bangladeshi Taka (BDT / ৳).

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The following conditions apply to this bonus:

• The welcome bonus is applicable only once per user.
• The minimum deposit amount must be met to activate the bonus.
• Not all games can be played with bonus funds — the list of eligible games is available in the promotions section.
• pgb88 reserves the right to modify the bonus terms or withdraw the bonus at any time.

5.2 VIP Program

The pgb88 VIP program has 5 tiers. A weekly cashback benefit is available at each tier:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.4% weekly cashback.
• Gold — up to 0.6% weekly cashback.
• Platinum — up to 0.8% weekly cashback.
• Diamond — up to 1.0% weekly cashback.

VIP tier progression depends on the user's activity and engagement on the platform. pgb88 reserves the right to change the rules of VIP benefits.

5.3 General Bonus Policy

• pgb88 may cancel bonuses and close accounts in cases of bonus abuse.
• Collecting bonuses through multiple accounts is strictly prohibited.
• In any dispute related to bonuses, pgb88's decision shall be considered final.

Gaming Rules

6.1 Fair Play Guarantee

pgb88 is committed to ensuring a fair and transparent gaming environment on its platform. Our game software providers are internationally recognized, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others.

6.2 Technical Issues

If a game is interrupted mid-way due to server outages, network problems, or software errors, pgb88 will analyze the situation and make a decision. Generally, the result will be determined based on the last confirmed state of the game.

6.3 Betting Limits

Each game has its own minimum and maximum betting limits, which will be displayed on the game page. pgb88 may change betting limits at any time.

Prohibited Activities

The following activities are strictly prohibited on the pgb88 platform. If such activities are detected, the account will be immediately closed and funds may be forfeited:

• Creating or operating multiple accounts.
• Registering an account with a false identity, age, or information.
• Using the platform for money laundering or illegal activities.
• Using system hacks, bots, scripts, or automated software.
• Abusing bonuses or applying bonus arbitrage strategies.
• Attempting unauthorized access to another user's account.
• Abusive or threatening behaviour toward pgb88 staff.
• Conducting transactions using a third-party payment account.
• Attempting to influence game outcomes through fraudulent means.

Limitation of Liability

pgb88 makes every effort to operate a safe and reliable platform. However, pgb88 will not be held liable in the following situations:

• Game loss due to internet connection disruption.
• Outage or failure of a third-party payment service provider.
• Loss caused by issues with the user's own device.
• Loss caused by the user disclosing account information to a third party.
• Unexpected technical errors or force majeure circumstances.

In any case, pgb88's maximum liability will be limited to the amount of the transaction in question.

Intellectual Property

All content on the pgb88 platform — logos, designs, software, text, graphics, and trademarks — is either owned by pgb88 or licensed from third parties.

• Reproducing, distributing, or using any content from the platform without prior permission is prohibited.
• Game software is protected by the intellectual property rights of the respective developers.
• Users do not receive any rights to use pgb88's brand, logos, or trademarks.

Privacy Policy

Details about the collection, storage, and use of users' personal information are described in our separate Privacy Policy. The Privacy Policy forms an inseparable part of these Terms and Conditions.

• pgb88 uses SSL encryption technology to keep data secure.
• Personal information may be shared with third parties only when required by law.
• Documents collected for identity verification are stored securely.

Account Closure & Suspension

11.1 Closure at the User's Initiative

A user may close their account at any time via 24/7 live chat or email. It is advisable to withdraw any funds remaining in the account before closing it.

11.2 Closure at pgb88's Initiative

pgb88 may suspend or permanently close an account at any time under the following circumstances:

• If evidence of a breach of the Terms and Conditions is found.
• If fraudulent activity is suspected.
• If an underage user is identified.
• In the event of a failure to verify identity.
• When required for legal or regulatory reasons.

11.3 Self-Exclusion for Responsible Gaming

As part of responsible gaming, users may voluntarily request to have their account suspended for a specified period. For more details about this feature, please visit the Responsible Gaming page.

Amendments & Changes

pgb88 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. Users will be notified of significant changes via email or through a notice on the platform.

• Continued use of the platform after any changes will be considered as acceptance of the updated terms.
• Users are advised to visit this page regularly.
• The date of the latest change will always be noted at the top of the page.

Contact & Dispute Resolution

13.1 Support

For any questions or concerns regarding the terms and conditions, please contact us:

• Live Chat: Support is available 24/7 in Bengali.
• Email: [email protected]

13.2 Dispute Resolution

If a dispute arises, users must first attempt to resolve it with the pgb88 support team. After a complaint is submitted to the support team, steps will be taken to resolve it within a reasonable time. If the matter cannot be resolved through the support team, the user may take further action.

13.3 Applicable Law

These terms and conditions and the user's relationship with pgb88 shall be governed by the relevant applicable law.