For ages 21 and above only

pgb88 Responsible Gaming — Your safety is our priority

Play for fun and entertainment — pgb88 keeps you protected with deposit limits, self-exclusion, and 24/7 support.

What is responsible gaming and why does it matter

When online gaming and betting are enjoyed as a form of entertainment, they can add positive experiences to life. But when playing goes out of control, it can have serious effects on personal, family, and financial life. pgb88 believes that responsible gaming is a value — not just a rule.

To make sure you are always in control on our platform, we provide several effective tools and features. From setting deposit limits to taking a temporary time-out or a permanent self-exclusion — everything is within your reach. On this page we will explain in detail how to play responsibly at pgb88 and where to get help if a problem arises.

pgb88 is only for users aged 21 or older. Creating or using a gaming account by minors is strictly prohibited. Verifying age is our ethical responsibility.

Our Protection Tools

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. You cannot exceed this limit, which protects you from overspending. The limit can be lowered at any time, but increasing it requires a waiting period.

Time-Out Feature

Need a break for a few days? Set a time-out for 24 hours to 30 days. During this period your account will be temporarily inactive and no betting or deposits will be possible.

Self-Exclusion

If you feel you need a long-term break, choose self-exclusion. You can close your account for 6 months or permanently. Once this decision takes effect, it is not easy to reverse — so choose carefully.

Age Verification

pgb88 ensures that only individuals aged 21 or older can create and use an account. Documents may be requested to verify age at registration and again later if necessary.

Gaming History Review

View your complete gaming activity history at any time. How long you played, how much you deposited, your win and loss records — all the information is available in one place to help you stay aware.

24/7 Support

For any concern or issue, our support team is available in Bengali 24 hours a day, 7 days a week via live chat. Whether it is a gaming problem or stress — feel free to reach out about anything.

Warning Signs of Problematic Gaming

It is important to be alert if you notice the following signs. They may indicate problematic gaming behaviour:

Am I in trouble?

You are betting beyond your budget and going into debt.
You are hiding your gaming from family or friends.
You are betting more to try to recover money you have lost.
You cannot stop playing or feel restless when you try.
You are neglecting work, studies, or family responsibilities.
Your sleep or eating routine is being disrupted by gaming.
Winning at gaming feels like your only source of enjoyment.

Core Principles of Responsible Gaming

Following these simple rules will keep gaming enjoyable at all times:

Only bet an amount that, if lost, will not affect your standard of living.
Set time and budget limits before you start playing, and stick to them.
See gaming as a form of entertainment, not a way to earn income.
Avoid playing when you are stressed, sad, or tired.
Take regular breaks — playing for long stretches in a row reduces your judgement.
Never bet while under the influence of alcohol or drugs.
If you think there is a problem, seek help right away without hesitation.

How to Use the Tools

Log in to Your Account

Set a Deposit Limit

Set a daily, weekly, or monthly limit. Choose the right amount based on your income and entertainment budget.

Choose Time-Out or Self-Exclusion

Choose the time-out option for a temporary break and self-exclusion for a long-term break. In both cases, once the decision takes effect it cannot easily be reversed.

Contact Live Chat

Use our 24/7 Bengali live chat for any problem or question. Our team will help you choose the right tool.

Check In With Yourself Regularly

Review your gaming history every month. Analyse your spending, time, and feelings to see how balanced gaming is in your life.

21+

For Adults Only

Minimum deposit
৳300

Live support
24/7 in Bengali

pgb88's Commitment

We are committed to our users on the following points — these form the foundation of our responsible gaming policy:

Commitment	Details	Effective Period
Age Verification	Age verification is mandatory at registration. Additional documents will be requested in cases of doubt.	Always
Deposit Limit	Limits set by users take effect immediately. Requests to increase limits are subject to a delay.	Immediate
Time-Out	The account can be temporarily suspended for 24 hours to 30 days.	Immediate
Self-Exclusion	Account closure from 6 months to permanently. Opening a new account while exclusion is active is not possible.	Immediate
Advertising Policy	No promotional messages will be sent to self-excluded users.	While Active
Data Protection	Your information is kept secure through SSL encryption and a strict privacy policy.	Always

Need Help? We Are Here

Live Chat Support

pgb88's support team is active in Bengali via live chat 24 hours a day, 7 days a week. For any gaming concern — setting limits, suspending your account, or self-exclusion — they are ready to help. Do not hesitate to reach out.

Contact by Email

Reach us at our support email: [email protected] — describe your issue or request in detail and we will respond promptly. Responsible gaming matters receive our highest priority.

Gaming problems are a mental health matter. Remember — seeking help is not a sign of weakness, it is a sign of courage. Our team is here for you.

Frequently Asked Questions — Responsible Gaming

pgb88 is only for individuals aged 21 or older. We set this age limit with Bangladesh's social responsibilities in mind. Age is verified at the time of registration, and a national ID card or other documents may be requested if needed.

Log in to your account and go to the "Responsible Gaming" section in the profile or account settings menu. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a waiting period. If you need help, contact us via live chat.

Yes, if you activate self-exclusion, your remaining account balance will be returned to you according to the applicable withdrawal rules. Contact us via live chat or email for more details about the withdrawal process. Withdrawals are usually completed within 5–30 minutes.

A time-out is a temporary break — your account is inactive for 24 hours to 30 days, and you can use it normally again once the period ends. Self-exclusion, on the other hand, is a long-term decision — your account is closed for 6 months or permanently, and opening a new account during this period is not possible. If you feel the problem is serious, self-exclusion is the right choice.

If you are concerned about a family member's gaming behaviour, please contact us. Our support team will guide you with advice and the necessary steps. To take action regarding that person's account, contact us via live chat or at [email protected].

No. While self-exclusion is active, pgb88 will not send you any promotional emails, bonus offers, or marketing messages. This is an important part of our responsible gaming policy. If you receive any messages even after exclusion, please notify us immediately at [email protected].

Yes, all of pgb88's responsible gaming tools are completely free and easily accessible to all registered users. Deposit limits, time-out, self-exclusion, or live chat support — there is no separate charge for any of them. We believe creating a safe and responsible gaming environment is our fundamental responsibility.

Enjoy Responsibly — with pgb88

Play in a safe environment, stay within your limits, and keep entertainment as entertainment.
See the links below for our games, support, or more information.

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